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Trial Plan

Love it or Return it

14 days experience, no satisfaction no payment.
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Returns & Exchanges

14 days money back guarantee

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If you are not satisfied with CLOUDVOCAL’s product for any reason, you may return it for a refund of the purchased price. Customer has 14 days (from the date of receive) of trial period and notify CLOUDVOCAL.

If we are not notified within the trial period, you still have up to two weeks to contact us to return. However, we do charge 15% of restocking fee. There are no refunds after the two weeks.

Product must have been purchased directly from CLOUDVOCAL. Refund will not be accepted for product purchase from third parties.

Shipping fee

Customer are responsible for the shipping cost of return. Unless product was receive defected.

Bundle refund

When bundle is purchased and only part of the bundle is returned, the bundle discount is void. The total discount will be deducted from the refund.

Defective product

If you received a defective product, contact our customer service service@cloudvocal.com. We will respond quickly with assistance. If we determine the unit failed within the 14 days of purchase. We will cover the shipping cost and replace an unit for you.

How to make a return

To make a return, please contact CLOUDVOCAL customer service service@cloudvocal.com. To ensure refund is processed as quickly as possible, please follow the below:

① CLOUDVOCAL will provide an address of return. Please send it to the dedicated address.

② Items must be returned in the condition they were received.

③ Please use a shipping methoed that is trackable. (If possible)

Advanced stage performance system

ISOLO CHOICE - Violin wireless system

New wireless microphone with EPIC pickup that makes tone switch so easy. You can achieve classical or folk sound at will.

ISOLO CHOICE - Saxophone wireless system

Extended gooseneck provides further reach to various outlets while anchoring the mic capsule in the exact positions.

ISOLO CHOICE - Guitar Wireless System

Dual capsule mic covers every style. From the top to the body sound, finally there’s a go-to mic for every style of playing.

Wireless recording set

Acoustic Guitar Wireless Recording Set

Dual capsule mic covers every stlye. Plug and record anytime, anywhere. It's simple and easy.

Woodwind Instrument Wireless Recording Set

Extended gooseneck provides further reach to various outlets. Plug and record anytime, anywhere, It's simple and easy.

String Instrument Wireless Recording Set

Versatile wirelss device for violinists and fiddlers. Plug and record anytime, anywhere, simple and easy.

Recording interface

JOINup Mobile Interface

Real-time recording doesn’t require complicated gears. Just line in and go “LIVE”.